We help public-safety agencies take control of equipment, assignments, and operational accountability. Join a team that supports agencies with the same discipline they bring to the job.
CommandVault welcomes qualified candidates from both public-safety and private-sector backgrounds. Prior law-enforcement experience is only required when explicitly stated in a position's requirements. For roles where public-safety or government experience is directly beneficial, it is listed as preferred rather than required.
Represent CommandVault to public-safety agencies. Build long-term relationships with chiefs, command staff, and agency decision-makers; conduct virtual product demonstrations; and shepherd prospective agencies from first conversation through signed pilot and successful handoff to Implementation.
Own agency deployment from kickoff through adoption. Configure tenants, prepare and import data, deliver training, run rollout milestones, and partner with new agencies to ensure CommandVault is successfully adopted and operationally embedded.
Keep agencies operational. Resolve support tickets, assist with account and user issues, reproduce reported bugs with clear detail for engineering, maintain operational documentation, and provide after-hours coverage on a scheduled rotation.
Provide dedicated, fully remote administrative support to the CEO and the executive team. Manage calendars, correspondence, virtual meeting coordination, documentation, and executive follow-up with professionalism and discretion.
A defined, consistent process so every candidate knows what comes next.
The hiring process may vary by position, and not every role requires every stage. The stages below represent the full process; the number of interview rounds and administrative steps a given candidate experiences depends on the position and its scope. All interviews are conducted by video.
Every application is reviewed by our hiring team. We review your experience, qualifications, and fit for the role.
A video interview with our hiring team to discuss your background, your interest in CommandVault, and the role in more detail.
A deeper video interview with the department lead and relevant team members, focused on the specific responsibilities of the position.
Internal review of finalist candidates by department leadership and the executive team.
Qualified finalists receive a written conditional offer outlining compensation, benefits, start date, and role expectations.
Completion of required pre-employment screening appropriate to the position. CommandVault covers the cost of company-required screening.
Structured onboarding including equipment issuance, system access, role-specific training, and introductions to the teams you'll work with.
CommandVault's organizational structure supports advancement into senior, lead, and management positions as employees develop experience. Titles shown below represent potential career progression and are not a guarantee of promotion. Not all titles reflect currently active openings. Senior leadership positions are filled from within whenever possible.
Prospective agency relationships, virtual product demonstrations, pipeline management, and closing support.
Agency deployment, configuration, data imports, training, rollout, adoption, and long-term agency success.
Post-deployment troubleshooting, ticket resolution, operational support, and escalation management.
Executive scheduling, correspondence, virtual meeting coordination, documentation, and administrative support to the executive team.
Because CommandVault employees may work with law-enforcement customers, systems, data, facilities, or company equipment, all positions are contingent on successful completion of appropriate pre-employment screening.
CommandVault is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected characteristic under applicable federal, state, or local law. Employment decisions are based on qualifications, experience, and the operational needs of each position. CommandVault is committed to providing reasonable accommodations for qualified applicants and employees with disabilities; accommodation requests may be submitted during the application process.